Frequently Asked Questions

What areas do you service?

JPY Services primarily serves Cypress, TX and surrounding areas within a 25-mile radius. This includes Tomball, Spring, The Woodlands, and Northwest Houston communities. If you're unsure whether we service your area, please give us a call at (346) 254-9347.

Are you licensed and insured?

Yes, JPY Services is fully licensed and insured. All our electricians are licensed professionals, and we carry comprehensive liability insurance to protect our clients and their properties. We're happy to provide proof of licensing and insurance upon request.

Do you offer emergency services?

Yes, we provide emergency electrical services for urgent issues such as power outages, electrical fires, or other hazardous situations. For emergency repairs, please call us at (346) 254-9347, and we'll prioritize your service request. Emergency service availability may vary based on current scheduling.

How do I schedule service?

You can schedule service by:

  • Calling us at (346) 254-9347
  • Filling out the contact form on our website
  • Emailing us at

We'll respond promptly to schedule an assessment at your convenience.

Do you provide free estimates?

Yes, we provide free, no-obligation estimates for all our services. We'll assess your needs, discuss your requirements, and provide a detailed quote before any work begins. There are no hidden fees or surprises.

What types of properties do you work on?

We work on a variety of properties including:

  • Homeowner Associations (HOAs)
  • Commercial properties and businesses
  • Multi-family residential complexes
  • Property management companies
  • Individual residential homes
How far in advance should I schedule holiday decoration services?

We recommend scheduling holiday decoration services at least 2-3 months in advance, especially for commercial properties. Our holiday schedule fills up quickly, so early booking ensures you get your preferred installation dates. We begin taking holiday decoration bookings in August each year.

Do you offer maintenance contracts or service agreements?

Yes, we offer customized maintenance contracts and service agreements for HOAs and commercial properties. These agreements provide regular maintenance services at preferred rates and ensure your property receives consistent care throughout the year. Contact us to discuss a custom maintenance plan for your property.

What payment methods do you accept?

We accept various payment methods including:

  • Cash
  • Check
  • Credit cards (Visa, Mastercard, Discover, American Express)
  • Bank transfers (for larger commercial projects)

Payment terms are discussed during the estimate process.

Do you guarantee your work?

Yes, we stand behind our work with a satisfaction guarantee. All services come with a workmanship warranty, and we use quality materials that meet or exceed industry standards. If you experience any issues with our work, please contact us, and we'll make it right.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help. Contact us with any questions about our services or to schedule a consultation.

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