Introduction

JPY Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.jpyservices.com or contact us about our services in Cypress, TX.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out our contact or quote request form
  • Call or email us directly
  • Interact with us on social media

This may include your name, email address, phone number, property type, service requested, and any project details you choose to share.

Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

  • Log data: IP address, browser type, pages visited, time and date of visit, referring URL
  • Device data: Device type, operating system, and browser version
  • Usage data: Pages viewed, links clicked, and time spent on pages
  • UTM parameters: Marketing source, medium, and campaign data from URLs (e.g., utm_source, utm_medium, utm_campaign)

Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some site features may not function properly without cookies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide service estimates
  • Schedule and fulfill service requests
  • Send service confirmations, follow-ups, and invoices
  • Improve our website and customer experience
  • Analyze how visitors find and use our site (analytics)
  • Comply with applicable laws and regulations
  • Protect against fraud or unauthorized access

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your information only in the following circumstances:

Service Providers

We may share data with trusted third-party vendors who assist us in operating our website or conducting our business, such as:

  • Web3Forms – processes contact form submissions on our behalf
  • Web hosting providers – host our website and files
  • Analytics providers – help us understand website traffic

These providers are contractually obligated to keep your data confidential and use it only for the purpose of providing services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If JPY Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and lead data are typically retained for up to 2 years.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal obligations
  • Opt-out: Opt out of marketing communications at any time by contacting us

To exercise any of these rights, please contact us at .

Security

We use commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites such as our Facebook page. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

JPY Services
Edison Light Trl, Cypress, TX 77429
Phone: (346) 254-9347
Email: